Remote Operations
Assembly Line
TRUMPF Introduces Remote Operations Support for Automated Laser Cutting in the U.S.
TRUMPF has introduced Remote Operations Support, a new service for automated laser cutting machine customers in the United States. The service connects experts in Germany with U.S.-based customers operating TruLaser Center machinery. Designed for autonomous production, TRUMPF’s TruLaser Center is a full-service laser machine that automates the entire laser cutting process from loading of sheet metal to laser cutting and then part removal and sorting. The Remote Operations Support service was created to assist customers with this automated laser cutting technology.
The average processing time to remotely resolve a TruLaser Center machine standstill is estimated at less than fifteen minutes. In addition, the experts at TRUMPF have found that more than fifty percent of machine downtimes can be resolved remotely.